Last update: February 20, 2025

Thank you for trusting Rhemio.

If, for any reason, you are not entirely satisfied with your purchase, we invite you to consult our reimbursement policy.

The following conditions apply to all digital services purchased on our platform.

Interpretation and definitions

Interpretation

Definitions the terms of which the first letter is in capital letters have a defined meaning under the following terms..

Definitions

For the purpose of this return and reimbursement policy:

1. Company called a company, we or our in this agreement refers to Rhemio.

2. Service: designates the digital services offered on the Rhemio platform.

3. Order: designates any purchase or subscription made on our site.

4. Website: refers to Rhemio

5. Accessible from https://rhemio.com.

6. You: designates any person or business using our services.

Your cancellation rights

You have the right to cancel your order within 7 days if the service has not been used.

The cancellation period begins on the date of purchase of the service.

Afin d’exercer votre droit de rétractation, vous devez nous contacter par email. 📧 Contact : support@rhemio.com

We will reimburse you no later than 14 days after acceptance of your request.

Refund terms

To be eligible for a refund, please make sure that:

1. The subscription has been made in the last 7 days.

2. The service has not been activated or used.

The following cases are not eligible for a refund:

1. Personalized or custom - developed services.

2. Services already used or activated.

3. Any request made after the 7 -day period.

We reserve the right to refuse a refund if these conditions are not met.

Refund procedure

1. Contact us at [support@rhemio.com] to submit your request.

2. Specify your order number and the reason for your cancellation.

3. We will examine your request within 3 to 5 working days.

4. If it is accepted, the refund will be made within 14 days.

5. The refund will be made via the initial payment method.

Contact us

If you have any questions about our refund policy, do not hesitate to write to us.

📧 Email : support@rhemio.com 🌐 Site web : https://rhemio.com