Refund Policy

At Rhemio, we strive to provide the best digital vCard SaaS experience. This Refund Policy explains when refunds may be issued for subscriptions and services purchased on our platform.

1. Subscription Purchases

Rhemio offers digital services that are delivered instantly upon purchase. Due to the nature of digital subscriptions, refunds are generally not provided once the service has been activated.

2. Trial Periods

If a free trial is offered, users are encouraged to evaluate the platform before upgrading to a paid plan. Charges made after the trial period are non-refundable.

3. Exceptional Cases

Refunds may be considered in exceptional circumstances, such as technical issues that prevent access to core features and cannot be resolved by our support team. Each request is reviewed on a case-by-case basis.

4. Cancellation Policy

You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of the current billing cycle. No partial refunds are issued for unused time.

5. Payment Disputes

If you believe a charge was made in error, please contact Rhemio support before initiating a payment dispute. Unauthorized chargebacks may result in account suspension.

6. Changes to This Policy

Rhemio reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page and take effect immediately.